Before you post anything
Please wait for our instructions. Keep the case, its packaging, and your order details together until then.
Tell us what happened
Use the contact page and include your order number, which item you want to return, and why. If it arrived damaged or isn't what you ordered, tell us what is wrong. We may ask for a photo.
Wait for our instructions
We will reply with where to send the item and how. Please don't post it or buy a shipping label before then.
Keep the case, its packaging, and your order details together in the meantime.
Send it back
Use only the address or label we give you, and keep any tracking number until we confirm the item has arrived.